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Page Background [24,27,36,44,52,53] ,

and that eligible patients often disliked

the concept of randomisation

[24,25,27,35,50,52]

or had

strong treatment preferences for particular interventions

[23–25,32,35,44,52,53]

. Recruiters also described lack of

time as a key barrier to recruiting to RCTs

[23,29,33,34, 36,39,42,43,46,47,51,53]

.

However, some studies suggested that even when

logistical and organisational issues were addressed, recruit-

ment continued to be challenging

[27,28,46] .

Indeed,

several recent studies have highlighted that there may be

more deep-rooted reasons as to why recruitment can be

difficult. These relate to complex emotional and intellectual

issues, which may—albeit unintentionally—affect recruit-

ment, and are described below.

3.2.2.

Misunderstanding RCT concepts and design

Whilst recruiters acknowledge the importance of evidence-

based practice

[23,29,34,35,39,43,56] ,

most have not had

formal training

[27,38,55]

and can show poor understanding

of RCT methods and concepts

[27,29,35,46,48,51,56] .

For

instance, interviews with surgeons who had recently

completed recruitment to a multicentre, pragmatic RCT

comparing a rehabilitation programme with surgery for

treatment of chronic low back pain showed that they had

misunderstandings about the trial design. Many did not

understand the concept of equipoise, were unclear about the

trial’s aims, and were not aware of the rationale for the

pragmatic inclusion criteria

[56] .

Given this, it is perhaps not surprising that recruiters can

find it challenging to communicate with patients about

trials

[23–25,30,31,35,38,44,52] ,

can find it difficult to

articulate the trial design in simple terms

[24,31,44,52]

, and

struggle to explain randomisation

[24,25]

. Furthermore,

studies have showed that recruitment consultations tend to

be led by the recruiter and predominately cover the topics

that they deem important to discuss

[13,38,55] .

This means

that there is often insufficient evidence for the recruiter to

judge the participant’s level of understanding or willingness

to join the trial. It has instead been suggested that

information provision should be tailored to the patient’s

concerns and questions, and that specific communication

techniques—such as using open questions and pauses, and

enabling the patient to interrupt—provide opportunities for

the patient to discuss what is important to them

[13]

.

3.2.3.

Emotional challenges of dual roles

Several studies alluded to the complexities of combining

research with clinical roles

[23,26–30,36,39,42,43,48,50– 52,55] .

Findings from interviews with recruiting staff from

six RCTs showed that whilst they expressed strong commit-

ment to the RCT and research in general, clinicians and nurses

experienced emotional and intellectual challenges related to

their roles as scientists and clinicians

[27,28] .

Clinicians

described themselves as scientists or practicing clinicians,

with some combining both. Nurses identified themselves as

having three major roles: caring clinical nurse, patient

advocate, and recruiter/scientist. As both groups

[13_TD$DIFF]

discussed

their roles and the challenges and conflicts within them, they

expressed emotion and discomfort. Lawton and colleagues

[36]

have also highlighted the emotional challenges that

could arise from

[14_TD$DIFF]

the conflicting priorities of their research

roles and clinical responsibilities. In these studies, most

recruiters had not raised these issues with chief investigators

(CIs) and colleagues, and were unaware how their views

contributed to recruitment difficulties.

3.2.4.

Discomfort with RCT eligibility criteria

The synthesis by Donovan and colleagues

[27]

found that

within their research roles, clinicians were typically respon-

sible for eligibility assessments of patients and nurses had

considerable influence over which eligible patients to

approach. Clinicians often described reluctance to recruit

particular patients or groups of patients who fitted the

eligibility criteria for the RCT but were perceived to be

‘‘unsuitable’’ for other reasons. Most nurses expressed their

right to use clinical judgement to decide whom to approach

about the RCT. In some trials, when they approached patients,

they had a tendency to become awkward and apologise for

‘‘bothering’’ potential patients about the trial. These findings

were also identified in part in several single RCT studies

reporting that recruiters may not approach all eligible

patients

[23,30,32,34,35,39,43,44,46–48,52,53,56]

. Taken to-

gether, this means that many eligible patients will not have

had the opportunity to consider RCT participation.

3.2.5.

Lack of equipoise between RCT treatment options

‘‘Community equipoise’’ refers to the principle that there is

uncertainty or disagreement in the clinical community

about which treatment is best

[57] ,

whilst ‘‘individual

equipoise’’ exists when an individual is uncertain about

treatment superiority

[58]

. Interviews have suggested that

recruiters can find it difficult to be in individual equipoise

and instead favour a particular treatment arm in an RCT

[23–25,27,28,31,32,38,44,45,47,49,52,54]

. Donovan and

colleagues

[28]

found that clinicians, particularly surgeons,

had ‘‘hunches’’ that particular treatments were superior in

general or for specific patients or groups. The conflict

between the wish to gain robust evidence and personal

preferences created considerable discomfort in some cases.

Using data from six RCTs, Rooshenas et al

[49]

interviewed

23 clinicians to understand their intentions for communicat-

ing equipoise, and audio recorded 105 of their consultations

where they presented the RCT to eligible patients. Interviews

revealed that clinicians expressed different levels of uncer-

tainty, ranging from complete ambivalence to clear beliefs

that one treatment was superior. Irrespective of their

personal views, all clinicians intended to set their personal

biases aside to convey trial treatments neutrally to patients.

However, analysis of the consultations demonstrated that

equipoise was omitted or compromised in 46% of the

recorded appointments, by clinicians offering treatment

recommendations, presenting imbalanced descriptions of

trial treatments, or disclosing their personal opinions or

predictions about trial outcomes

[49] .

3.2.6.

Difficulty exploring patient preferences

Across many studies, recruiters reported that patients

declined RCT participation because they held strong

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